NDIS Invoicing

Written By Christian Halliley

It is vital for NDIS Providers to prepare invoices for the supports and services they deliver that are accurate, complete and contain the necessary information to satisfy the ATO and NDIS requirements.

What Information is required on an NDIS Invoice?

To create a compliant NDIS invoice, you need to include several key pieces of information. Here's a list of the essential items to be included on your invoices:

1. Provider Details

  • Provider’s NDIS business name

  • Provider’s ABN (Australian Business Number)

  • NDIS Provider Number (If a Registered provider)

    2. Participant Details:

  • Participant name and NDIS number

  • Participant address

3. Invoice Information:

  • Invoice Number

  • Date of invoice

  • Payment Terms

  • GST component - both amount and status (please refer to our blog ‘GST and NDIS’ for further info)

  • Total amount Payable

  • Bank Account Details for payment

4. NDIS Service Details:

  • Date the support were delivered

  • Description of support provided

  • NDIS Support category number (please refer to our blog ‘What is NDIS PAPL’ for further info)

  • Amount and Quantity of service

  • Claim Type - Direct Service, provider travel, Short-notice cancellation etc

Key Takeaways:

  • There are a number of details that must be included on each participants invoice before submitting for payment

  • An individual invoice must be prepared for each participant (unable to group), however, a single invoice can include multiple supports for the participant

  • Software is key to assisting providers in preparing invoices leading to increased efficiency within your business

  • It's important to note that invoices should be clear, itemised, and match the service bookings and agreed rates. Providers should also retain copies of invoices for audit purposes

Further information can be found from the following sources:

  • ATO: https://www.ato.gov.au/businesses-and-organisations/gst-excise-and-indirect-taxes/gst/tax-invoices

  • NDIS: https://ndis.gov.au/providers/working-provider/getting-paid/invoicing-and-record-keeping

If you need help with invoicing for NDIS, or would like a copy of our free invoice template, please don’t hesitate to reach out to Managing Director, Christian Halliley:


E: Christian@adaptplanmanagement.com.au

P: 0416 112 369

Christian Halliley